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@CommsFlashMob: How we did on Wikipedia…

LONDON — A few of us got together in one place today and made an effort to quickly update the “Internal Communications” page on Wikipedia.

We learned a lot in the process.

All tolled there were 28 amendments made to the page, and more are still being made now.  Some people watched.  Some emailed, texted and tweeted [...]

Are you rescuing cats from a tree?

THE BREAKFAST TABLE AT 6AM — My young son is reading his school book aloud.  To practice.  I am pretending to listen.

“What!?” he says suddenly.  “Rescue a cat from a tree?  Firemen don’t do that, do they?”

I sense disappointment.

“Yes,” I reply.  “But only for old ladies in cartoons and movies.”

“OK,” he says, as if I [...]

Renewing your corporate values in 2009

 

TOTTENHAM COURT ROAD – I don’t know any organisation that has not been affected by the global recession of 2008/09.  Whether it’s layoffs, sell-offs or even surprising growth, the deal between companies and their employees has changed.

It used to be that companies had loyalty to their employees.  But the idea of a job for life and [...]

Change management: Why can’t China and the Chinese win with our companies?

LONDON — It’s a funny old world we live in.  The Chinese state aluminium giant Chinalco just failed in its quite generous attempt to help Anglo-Australian Rio Tinto out of a massive great hole.  And where do we go to see the sense of remorse?  Not to this ‘management’ section of the website.  Although the [...]

Internal Comms: Top-down versus bottom up

LONDON — As part of the course that I am have been asked to give in Kuala Lumpur later this month, one of the participants sent in this question:

Q: Will you be covering the topic on top-down and down-up internal communications?

In responding to the question I realised that the answer may have a more generalist interest.  [...]

Training: Things to do in a downturn

A PACKED TRAIN TO STAMFORD BRIDGE — I liked this quote I have just read in Inc magazine.  Entrepreneurial leaders were asked what people should do right now to energise their employees and get the business back on track:

Training sometimes seems like a small thing but it is actually the first step in empowering people [...]

Engagement: Our controversial view

LONDON — Everyone seems to be interested in this.  It’s a code word for lots of different things.  In today’s economy some are using it as a way of saying “how do we make people like the business when so many bad things have happened?”  Others want to find a way of helping people focus [...]

Free seminar: How to communicate bad news

LONDON — We think it’s time to talk about it.  So next week we are going to run a free seminar on how to communicate bad news.  If you would like to come, please drop us a note and we’ll tell you where it is being held and when.  (First come, first serve.)

* Free Seminar [...]

Being evangelical about work

PARSONS GREEN — I had a coffee with quite a smart fellow yesterday.  He runs the top ‘innovation’ business in town.  I don’t really understand what he does, but, man, does it look like fun!

As we sipped tea in a shambolic bohemian market that he favours, he seemingly innocently asked if I felt my work [...]