LONDON — A few of us got together in one place today and made an effort to quickly update the “Internal Communications” page on Wikipedia.
We learned a lot in the process.
All tolled there were 28 amendments made to the page, and more are still being made now. Some people watched. Some emailed, texted and tweeted [...]
THE BREAKFAST TABLE AT 6AM — My young son is reading his school book aloud. To practice. I am pretending to listen.
“What!?” he says suddenly. “Rescue a cat from a tree? Firemen don’t do that, do they?”
I sense disappointment.
“Yes,” I reply. “But only for old ladies in cartoons and movies.”
“OK,” he says, as if I [...]
TOTTENHAM COURT ROAD – I don’t know any organisation that has not been affected by the global recession of 2008/09. Whether it’s layoffs, sell-offs or even surprising growth, the deal between companies and their employees has changed.
It used to be that companies had loyalty to their employees. But the idea of a job for life and [...]
LONDON — It’s a funny old world we live in. The Chinese state aluminium giant Chinalco just failed in its quite generous attempt to help Anglo-Australian Rio Tinto out of a massive great hole. And where do we go to see the sense of remorse? Not to this ‘management’ section of the website. Although the [...]
LONDON — As part of the course that I am have been asked to give in Kuala Lumpur later this month, one of the participants sent in this question:
Q: Will you be covering the topic on top-down and down-up internal communications?
In responding to the question I realised that the answer may have a more generalist interest. [...]
A PACKED TRAIN TO STAMFORD BRIDGE — I liked this quote I have just read in Inc magazine. Entrepreneurial leaders were asked what people should do right now to energise their employees and get the business back on track:
Training sometimes seems like a small thing but it is actually the first step in empowering people [...]
LONDON — Everyone seems to be interested in this. It’s a code word for lots of different things. In today’s economy some are using it as a way of saying “how do we make people like the business when so many bad things have happened?” Others want to find a way of helping people focus [...]
LONDON — We think it’s time to talk about it. So next week we are going to run a free seminar on how to communicate bad news. If you would like to come, please drop us a note and we’ll tell you where it is being held and when. (First come, first serve.)
* Free Seminar [...]
PARSONS GREEN — I had a coffee with quite a smart fellow yesterday. He runs the top ‘innovation’ business in town. I don’t really understand what he does, but, man, does it look like fun!
As we sipped tea in a shambolic bohemian market that he favours, he seemingly innocently asked if I felt my work [...]