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Learning how to change

HYDE PARK — We’ve had a few calls recently from companies where the CEO has said: I want my people to know how to manage change… and they don’t now.

The candour appeals to me.

I’d only separate the “change” from “manage” to make a point.

Few of us are really good at managing change.  (With Able and [...]

Goodbye 2009 - Here's what I liked

OUNDLE — There’s always some good that comes every year.  I get great pleasure out of those little celebrated innovations.  Here are a few of my favourite from this past year.

 

The end of tinned food [...]

Men with prams: Changing society affects everything

EARLSFIELD — There’s a Caffe Nero on the high street here where I take refuge on Saturday morning while waiting for kids’ activities to finish.  This morning I have counted 15 dads and babies.  Other days I have seen more.

There’s no special club or association as far as I know.

It’s just that Saturday morning in [...]

Sox wouldn’t have understood what I do

SOUTH KENSINGTON — Sox was my granddad (left, above).  He died when I was about 6.  He ran a business called Ingersoll-Rand out of an office in Montreal.  I remember visiting the office. I walked by the building two weeks ago.  It had long, dark halls, red carpets, a mail trolley and a lovely secretary [...]

It’s my birthday… and I’ll try if I want to

SOUTH WEST LONDON — It’s a beautiful day. I have already cleaned the fridge and had two cups of half tea, half-sugar. It’s a wonder I can sit still at all.

I turn forty-three a little later today. And the long expected mid-life crisis has still not shown itself. I look at guys like me in [...]

Citi shambles: organisational hubris

SW LONDON — At dinner last night, a senior banking friend leaned in to me and said: “Why is it that a guy steals £200 and he goes to jail, but a guy like Madoff is still walking around?”

It took me a few moments to realise that it was a genuine question.  And one he [...]

Deep thoughts: How can we change the world?

LONDON — There’s no sense starting the year off modestly.  No one thinks that 2009 will be a modest year anyway.

A website that I hadn’t previously heard of, called Edge, has asked the simple question “What will change everything?”  And over 100 luminaries have answered.  I haven’t read them all (no sense lying.)  But there [...]

Layoffs, administration, mergers: how to deliver bad news

OLD CHURCH STREET — The front of my paper says that Woolworths will be no more in a few weeks.  Lay-offs are being announced in 5-figures already.  And deep down, we all know that the bad news has only just begun.

But we just carry on about our business.  Much the same way that Londoners (myself included) [...]

Mickey Rooney is doing panto in Bristol

THE RITZ — I remember Mickey Rooney in particular from his cringeworthy portrayal of the upstairs neighbour in Breakfast at Tiffany’s.  But I know my parents knew him as a child star in better roles.

He’s in Bristol this Christmas.  Doing pantomime.  With his 8th wife.

Good for him.

Goodness knows where he gets his energy.

The power of reinvention [...]

Credit crunch and the changing the shape of business

ST JAMES CAFE – I recognise that this probably changes everything.  Well, not everything.  But the shape of business at least.

The credit crunch… the recession of 2008… the banking crisis… we don’t know what to call it yet.  It’s messy.  It’s far ranging.  It will be difficult.

I heard someone on TV last night comparing it to [...]