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KNIGHTSBRIDGE — We have worked on a couple of very prominent instances of this recently. Indeed we’re doing one now. And there’s one single message that has emerged as the most important: Don’t invent symbolic events. Just look out for them. Some of us (consultants) will happily tell you that a symbolic event is tremendously important in [...] LONDON — We think it’s time to talk about it. So next week we are going to run a free seminar on how to communicate bad news. If you would like to come, please drop us a note and we’ll tell you where it is being held and when. (First come, first serve.) * Free Seminar [...] JUMEIRAH BEACH HOTEL — It’s only 830 in the morning and just sitting outside, waiting for the car, I have got a sunburn and my clothes are almost soaked through. You don’t mess with the weather out here. You never know what the day holds in Dubai. Yesterday was rain. And I didn’t think they did [...] |
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