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Government spending and communications

HOME — One of the problems with recessions like the one we are in is that government spending takes place of regular commercial advertisements on TV.  Don’t get me wrong, we have reason to love government work.  And we hope to do more of it.

But the TV in the UK we are regularly assaulted with:
- [...]

G20 in London: We need The Case for Change…

LONDON — We teach change management.  We teach whole businesses, programmes, leaders and communicators.  And usually people can understand it quite quickly.  But that starts with realising what they didn’t know… or hadn’t planned for.

In a February 2007 Harvard Business Review article John Kotter wrote:

In every successful transformation effort that I have seen, the guiding coalition [...]

Great work literature: what’s yours?

HYDE PARK CORNER — The occasionally quite obtuse Alain de Botton is in The Independent this morning flogging his new book called The Pleasures and Sorrows of Work.  It’s a philosophical study of… work.  And I so want to read it.  But I suspect I won’t because my lips still move when I read.

Here’s a quote [...]

Round Table and a chirping bullfrog

KNIGHTSBRIDGE — Thanks to everyone who came to our first Able Round Table last night.  It was a good turn-out and a very interesting discussion.  The panellists from EDF, Virgin Media and Innocent were, frankly, brilliant.

We did lots of scribbling down of sound-bites and ideas to take home.

Unfortunately we still have some wine left.  So we’ll have [...]

The Able Round Table: Thursday 26 March

TCR — We are confirming attendees for the Able Round Table tomorrow night.  It’s happening at an undisclosed location, but we have a great panel and some excellent people coming.

We have been planning this for a while and as I send our reminders today I realise that some of our readers may be planning to [...]

Leadership in times of crisis

FULHAM ROAD — I am doing a webcast for PR Week this afternoon.  It’s a companion to an article on internal communications and leadership that will be running in the magazine this week.

I am looking through the questions that we’ll be addressing and they’re quite fun to answer. 

Q. Why do organisations need to take internal [...]

I love(d) my job

LONDON — I asked a colleague for an internal password and the reply came back as ”ilovemyjob”.  Which I think is brilliant.

Most of us do love our jobs.  We get up every day and we go in to do things that we like to do.  That’s the pleasure of living in the 2000s.  We’re not mining coal [...]

Internal Communications: Getting the basics right

KNIGHTSBRIDGE — It’s easy to forget what the world is really like when the newspapers are running dizzying and depressing tales every day.

However, it is true that most sizable businesses in the world do not have a solid, consistent or dependable system of internal communications.

(Now you may know that we are slowly trying to move [...]

Spend more money on internal comms, change and transformation

LONDON — There are strange signs that come out of the markets every few weeks:

Consumer spending up!

Employee engagement up!

House prices fall less than expected!

And we are not too sure what to do with these conflicting pieces of information.  So, the papers bury them behind the crossword.  Or someone wheels out a suit to say “it’s [...]

Zurich and the art of motorcycle maintenance

ZÜRICH FLUGHAFEN — I remember now.  I used to spend a lot of time in this airport on my way to Saudi Arabia.  I′m not sure why.  It was the route.  So the airport is full of spirits for me.  Sombre.  Stern, and quite representative of these times.

I′ve been away.  Far away.  On a ski [...]